You’ve locked down your work site and the equipment on it. Your digital security is state of the art. The fortress is strong, your clients’ information safe and secure. Disaster? Inconceivable!
Until it isn’t. Who knows which horsemen of the apocalypse might cous riding across the plain? A Faultline could open under your office. A solar flare could zap your servers. The zombies might finally show up. The whole point is that, whatever it is, it’s not something you could have predicted or prepared for. What then?
The fetal position is an option, of course.
Another option: Dedicate your life to conjuring worst-case scenarios. Sleep with one eye open, when you sleep. Throw money and effort at solutions without, at this point, actual problems.
Our own path through the wilderness of uncertainty goes a third way. Delivering quality analyses to the businesses who’ve trusted us with their valuations is our top priority, meaning we can neither afford to just give up at the first sign of trouble nor spend our days tilting at windmills.
Instead, we focus on recovery systems. For us, the question is this: Once we’ve tightened security as much as we can, how can we respond to an unexpected situation quickly while maintaining client stability?
Our answer is to keep a second castle. If something happens here, we want a fully trained and onboarded offsite crew who can keep things going while we put things back together over here. We want a primary point of contact on the team, someone to liaise between us and the analysts carrying on the work for our clients. And we want that crew to stay intact over the long haul, if that’s what it takes, to maintain stable operations for our clients.
Instead of trying to implement solutions to every potential disruption we could imagine, we created operational redundancy. The offsite crew pitches in when our workload ramps up too fast and they’ll be there for us if things get unexpectedly weird over here. The whole Assurent Advisors team is trained, onboarded, and ready to roll at a moment’s notice.